For a lawyer, a consultant and an estate agent the introductory meeting is free, and the revenue comes from the services booked after it. That is why the calendar also needs a record of how many free slots turn into paid ones.
In the hair salon preset one service out of 45 is free. In this group it is six out of nineteen, and in the estate agency preset all three.
The difference shows in the preset, in two services with the same content and different durations.
A longer slot has a lower price per minute, because the preparation happens once. That is not a discount but a second service with its own price, exactly as the preset has it. The client picks the duration, and the analytics show which version is booked more often.
An estate agent travels to the address of the property, so the time actually taken is not the same as the duration of the service.
A lawyer, a notary and an accountant work from an office. Slots can run back to back, because there is no travel between them.
Viewing a flat takes 30 minutes, and with the travel it occupies about an hour and a half. That is why the preset for this trade uses the word “visit”.
With no buffer time set, the form can offer a viewing at 10 and another at 10:30, at a different address. Buffer time is the input that brings travel into the free slot calculation.
Consulting and legal advice are often delivered over video, and part of the client base of lawyers and accountants lives abroad.
In this group the photography studio has the services with the longest durations and the highest prices.
The presets in this group use three different words for an appointment: meeting, appointment and visit.
The estate agency preset is the only one on the whole list where every service is free. That is deliberate: the agent does not charge for a viewing, but takes a commission after the sale.
No. The plugin handles appointments, payments and the history of meetings with a client. It does not handle cases, deadlines, files or documents. Managing cases needs dedicated law practice software. What is solved here is the booking part, so clients book the slot themselves instead of calling.
The slot is booked for the expected duration, and the payment is recorded for the actual one. The amount is edited when the payment is recorded, so a meeting that ran 90 instead of 60 minutes is charged for the time it took. The client record shows the amount collected and the amount outstanding.
A no-show is the usual risk of a free slot. A reminder 24 hours before the slot and one-click confirmation cover most of it. A slot with no confirmation is known a day ahead, while it can still be offered to another client. Mandatory payment would remove the risk, but then the introductory meeting is no longer free.
The analytics show the funnel: how many times the form was opened, how many slots were booked and how many people arrived. The client record shows what that same client paid afterwards. If five out of twenty introductory meetings move on to a 6,000 dinar tax consultation, that is 30,000 dinars of revenue out of free slots. If that figure is zero, the problem is not in the calendar but in the meeting itself.
No, provided you set the buffer time. With 30 minutes before and after a viewing the system does not offer two slots that sit too close. Without that setting, viewings at 10 and at 10:30 at different addresses are possible, which is a schedule that cannot be kept.
The analytics show how many slots were booked and how many people arrived, and the client record shows what that same client paid afterwards. Only with those figures does a free slot become a decision based on numbers.