A lawyer, a consultant and an estate agent do not sell a service but trust. That is why the introductory meeting is free, and what happens after it is the entire revenue. Here the calendar is a sales tool, not a record.
At a hairdresser one service out of 45 is free. Here it is six out of nineteen, and at an estate agency all three.
And that time is not linear, which shows in the price list itself.
A longer slot is cheaper per minute, because the preparation happens once. That is not a discount but a second service with its own price, exactly as the preset has it. The client chooses, and you see in the analytics which one actually sells.
An estate agent goes to the address of the flat. That changes the whole arithmetic of time.
A lawyer, a notary, an accountant. Slots run back to back, because nobody is traveling anywhere.
Viewing a flat takes 30 minutes, but costs you an hour and a half with the travel. That is why the preset uses the word “visit”.
Without buffer time, the calendar offers you a viewing at 10 and another at 10:30, on the other side of town. A system that does not know about travel builds a schedule that does not exist.
Consulting and legal advice have run over video for years, and the diaspora is serious business for lawyers and accountants.
The photography studio has the longest services in the whole group, and the most expensive.
Three different words, because they do not speak alike here either: meeting, appointment, visit.
The estate agency is the only industry on the whole list where every service is free. That is not a mistake in the preset: the agent does not charge for a viewing, but takes a commission when the flat sells.
No, and it is better you hear that before rather than after. This handles appointments, payments and a history of meetings with a client. It does not handle cases, deadlines, files or documents. If you need law practice software, that is a different product. This one solves a single part: letting clients book themselves instead of calling.
You book the slot for the expected duration and record the payment for the actual one. The amount is edited when recording the payment, so if the meeting ran 90 instead of 60 minutes, you charge what you should. The record shows what was charged and what is owed, per client.
That is the most common cost of a free slot. A reminder 24 hours ahead and one-click confirmation solve most of it. Whoever does not confirm probably will not come, and you know that a day early, while the slot can still be offered to someone else. Mandatory payment would solve it entirely, but then the introductory meeting is no longer free and you lose people who would have become clients.
The analytics show the funnel: how many people opened the form, how many booked, how many came. The record shows what that same person paid afterwards. If five out of twenty introductory meetings move on to a 6,000 dinar tax consultation, that is 30,000 dinars out of what you gave away. If it is zero, you know the problem is in the meeting itself, not in the calendar.
Not if you set the buffer time. Add 30 minutes before and after a viewing and the system will not offer two slots that sit too close. Without it, it would offer you a viewing at 10 and another at 10:30 on the other side of town, which is a schedule that exists only in the calendar.
The analytics show how many booked, how many came and how many returned for a paid service. Only then is free a decision, rather than a hope.